The Electric Vehicle Consumer Code for Home Chargepoints (referred to as “EVCC” and “the Code”), sets the standards consumers can expect when purchasing an Electric Vehicle (EV) chargepoint from a member of the Code. These standards ensure consumers can be confident when making a purchasing decision, knowing that their chosen installer must comply fully with the Code from the way in which they advertise themselves, to the way in which the handle a complaint if things go wrong. The Code applies to EV chargepoints installed in domestic properties throughout the UK.
By becoming a Code member you can ensure your business stands out from the crowd!
Code members are businesses who supply and/or install domestic EV chargepoints. The Code sets out the standards members are expected to maintain, whether acting on their own or as a sub-contractor.
As well as a great set of Membership Benefits , the Code gives you the tools to offer your consumers the highest standards of consumer protection, giving them confidence when deciding who to contract with.
By choosing a Code member, you can expect to receive a high quality and fair service, and a product that is suitable for you and your lifestyle. Plus you get the peace of mind that if something goes wrong, we will be here to help.
Before making a purchase, you should check out the Consumer section of our website and make sure your chosen installer is a member of the Code .
Following a recent survey conducted jointly by Zap-Map and REA, it can be said that EVs and the public charging network are vital for essential travel and keeping ‘key workers’ on the move during the COVID-19 pandemic. The survey was conducted between 31st March and 2nd April during the covid 19 pandemic, by a sample taken from Zap-Map’s registered users and from 3,189 completed surveys screened for EV use or ownership...
General Posted: 5 May, 2020
REAL is pleased to confirm that EVCC’s virtual office is up and running. This means that our Team members are available to help our members, consumers and stakeholders as usual. Virginia Graham, REAL CEO, said today: "Our thoughts are with the directors and staff of our many member organisations who face a time of great uncertainty over the next few months. I would like to assure them that we are here to help in any way that we can. So please do telephone or email us with any queries or suggestions you have. We will do everything we can to respond...
General Posted: 27 March, 2020