The Electric Vehicle Consumer Code for Home Chargepoints (EVCC), sets the standards consumers can expect when purchasing an Electric Vehicle (EV) chargepoint from a member of the Code. These standards ensure consumers can be confident when making a purchasing decision, knowing that their chosen installer must comply fully with the Code from the way in which they advertise themselves, to the way in which they handle a complaint if things go wrong.
The Code applies to EV chargepoints installed in domestic properties throughout the UK.
By becoming a Code member you can ensure your business stands out from the crowd!
Code members are businesses who supply and/or install domestic EV chargepoints. The Code sets out the standards members are expected to maintain, whether acting on their own or as a sub-contractor.
As well as a great set of Membership Benefits , the Code gives you the tools to offer your consumers the highest standards of consumer protection, giving them confidence when deciding who to contract with.
By choosing a Code member, you can expect to receive a high quality and fair service, and a product that is suitable for you and your lifestyle. Plus you get the peace of mind that if something goes wrong, we will be here to help.
Before making a purchase, you should check out the Consumer section of our website and make sure your chosen installer is a member of the Code.
EVCC members are actively encouraged to become registered with TrustMark. All EVCC members satisfy the strict criteria for membership with EVCC and therefore meet all the requirements for TrustMark registration. TrustMark registered businesses comply not only with EVCC’s rigorous standards, but also with the TrustMark Code of Conduct and Customer charter. This demonstrates the commitment of the business to provide high standards and excellence in consumer protection...
General Posted: 21 November, 2023
Here at the Electric Vehicle Consumer Code (EVCC), we work hard to raise standards of consumer protection and create confidence in consumers to install EV chargepoints at their homes. This helps to ensure that the transition to EVs is smooth and encourages sector growth.That’s why when the Prime Minister, Rishi Sunak, announced that Government would be easing the transition to electric vehicles from 2030 to 2035, those at EVCC were disappointed...
General Posted: 30 October, 2023