Register a complaint on the Green Home Dispute Resolution
We have partnered with a new alternative dispute resolution provider, Green Homes Dispute Resolution.
Green Homes Dispute Resolution is a free and independent service that helps homeowners resolve problems with renewable energy and low-carbon home improvements. This includes issues relating to domestic renewable energy systems and electric vehicle chargepoints. You find out more at https://www.ghdr.org.uk/.
EVCC is working with Green Homes Dispute Resolution as an approved Consumer Protection Scheme. This means that all EVCC members and their consumers have access to this specialised dispute resolution service.
If you have a complaint about an EVCC member, you can submit your complaint online with Green Homes Dispute Resolution by visiting https://www.ghdr.org.uk/ and selecting "Raise a Dispute".
If you need any further assistance you can contact Green Homes Dispute Resolution directly on:
Telephone: 0204 616 0015
Email: hello@ghdr.org.uk
If you have any questions about the change, you can contact us:
Call our general enquiries line on 0207 981 0850
Email us at info@electric-vehicle.org.uk